Introducing Desert Willow Post Acute (Formerly Silver Hills Health Care Center)

Desert Willow Post Acute Reviews

See what our patients and their families have to say

Read Recent Reviews

As you browse feedback about Desert Willow Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

3.9

23 reviews

5
4
3
2
1
Profile photo of Heather Richards
Heather Richards on Google
44 days ago

If you’re looking for a rehab facility that actually cares, Desert Willow Rehab is it. The staff is attentive, professional, and truly goes above and beyond. Clean environment, great communication, and overall a place you can trust.

Profile photo of Desiree Coleman
Desiree Coleman on Google
45 days ago

Love this place! Has the friendliest staff and I always have a pleasant experience. Taran is an absolute rockstar!!!

Profile photo of Brian R
Brian R on Google
45 days ago

What a fantastic facility! They take excellent care of each and every patient. I highly recommend this place!

Profile photo of Shauna Faulkner
Shauna Faulkner on Google
45 days ago

I cannot speak any more positively about our experience with Desert Willow Post Acute. The staff was kind, attentive, and kept us informed every step of the way. It gave us a lot of peace of mind knowing our loved one was in good hands. So grateful for the care they provided.

Profile photo of Sham Ricafrente
Sham Ricafrente on Google
53 days ago

Great customer service knowledgeable staff. Competent clinical providers, positive outcomes! Lobby is bright and welcoming! They accept tours daily, check it out!

Profile photo of David White
David White on Google
2 months ago

Amazing place to house your family, they take great care and the food is great! Definitely recommend, very friendly staff too!!

Profile photo of Ross White
Ross White on Google
2 months ago

Wonderful establishment, AMAZING staff!!!!

Profile photo of Ginal Smith
Ginal Smith on Google
2 months ago

Absolute best place

Profile photo of Taran Manciocchi
Taran Manciocchi on Google
2 months ago

So many caring people work here! The new ownership has come with a lot of improvements and big changes. The therapy team is top notch.

Profile photo of Scott Ellis
Scott Ellis on Google
2 months ago

Not impressed, my 91 year old mother has been there for a week and I’ve spoken to her twice. I’m 2000 miles away from LV. I call several times a day only to get busy signals, excuses, nurses too busy to accept my calls, full mail boxes and never returned calls. I wish I didn’t have to press star to leave a review. They don’t deserve a star. From the reviews I see there will be law suits in abundance.

Profile photo of Wendy Williams
Wendy Williams on Google
4 months ago

I’ve been here 2 weeks it’s under new ownership from silver hills, hopefully they’ll fix me up and get me on my feet and get me back of my family into house and out of the hospital, I’m putting big hopes on them to get me back on my feet and make me their swan song for Google mapping/Desert Willow human/living advertisement to what they’re capable of. (Excited for future) By: Wendy Williams and the Williams family ‼️ from 🏤 Desert Willow Post acute recovery center THANK YOU

Profile photo of Donette wilson
Donette wilson on Google
4 months ago

Is there a negative star??? Most awful care, food always cold and sits for hours in the hall, No communication from staff (We are out of state and only asked to be updated every few days) The Nurses station phone has been out of service (Rings until picks up saying box full) told by front desk, oh yeah we’ve been having trouble with our phones there….Ummm this is a care facility what about emergencies??? So disappointed with them. Run away as fast as you can!

Profile photo of Elizabeth Alexandra Tanner
Elizabeth Alexandra Tanner on Google
4 months ago

Been here 3 days. First impression was not good. CNA’S and nurses were friendly . Staff at back entrance were NOT friendly. Have not been furnished walker after many requests. Have had knee replacement surgery 3 weeks ago. No PT yet. Food is good sometimes but other times not so good. Think it must depend on cook The side of facility I am on needs renovating badly. Call buttons taking up to 2 to 3 hours to respond . The facility is dirty.

Profile photo of Martha F
Martha F on Google
7 months ago

Changing the name from Silver Hills to Desert Willow doesn’t chance the fact this facility has incompetent doctors. My family member left that facility in critical condition and passed away.. DON’T USE THIS FACILITY

Profile photo of Brian Z
Brian Z on Google
7 months ago

They can’t find (or stole) my grandmother’s belongings after she was transferred out, including ALL her clothes and her walker. Despite calling repeatedly and leaving voicemails, they will not return my call.

Profile photo of Taylor Underwood
Taylor Underwood on Google
9 months ago

Great facility, the remodel looks amazing. The new management is going above and beyond!

Profile photo of Bland
9 months ago

Took great care of my family member love this facility was close to my home

Profile photo of Minenhle Miya
Minenhle Miya on Facebook
3 years ago

I have never believe in bitcoin since I was scammed on April 10th so I stayed away from it because losing money is heart breaking, until I was recommended to Mrs Kirkland Tina by a close friend for her good job, she helped me managed my account and I was able to make a good withdrawal after a week of trading right now I have made so much money on crypto currency it has change my life for good inbox her now for your help contact Via: Email:kirklandtina7@gmail.com WhatsApp: +1 (970)638-3982 facebook:Kirkland Tina

Profile photo of Laurie Ann Farrell
Laurie Ann Farrell on Facebook
4 years ago

Communication and service at Silver Hills Heath Care is TERRIBLE. They were fined in September 2021 for patient neglect. They did not give my Mom the care she deserved & their physical rehab director (who has also been fined) ended our Mom’s rehab. She died less than a week later.

Profile photo of Dale Kral
Dale Kral on Facebook
4 years ago

My 92 year old mom received excellent care for her 2 month stay following an accident. Everyone from the business office, to the nursing staff, to the occupational and physical therapists were absolutely amazing! I highly recommend Silver Hills if you are looking for a caring environment for your loved one. My mom even raved about the food!

Profile photo of Rachel Carter
Rachel Carter on Facebook
4 years ago

Food served cold with no utensils. Staff are very unprofessional and rude. Roaches in rooms. Covid protocol not followed at all. Staff seem to have no clue as to what they are doing, nor do they care. Call buttons, if answered, take 45 minutes to an hour for a response. At some point you start to feel they are only in it to see how much they can milk your insurance company. Avoid at all costs.

Profile photo of JimandKathy Thornton
JimandKathy Thornton on Facebook
8 years ago

Outstanding care for my 89 year old Mother.

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.